Privacy Policy

At Al Rayan Food, we value your privacy and are committed to protecting your personal information.
This policy explains what data we collect, how we use it, and your rights regarding that information.

Information We Collect:

We may collect the following details when you interact with our website:

Name, contact details, and delivery address (when placing an order or contacting us).Payment information (processed securely through third-party providers like Stripe or PayPal — we do not store card details).Any messages or notes you include when ordering. Optional information provided when creating a user account or subscribing to updates

How We Use Your Information:

We use your information to:

Process and deliver your food orders. Communicate about your order or any inquiries. Improve our products and services.Comply with legal and accounting requirements

We never sell or share your personal information with other businesses for marketing purposes.

User Accounts and Personal Information:

If you create an account on our website, we store the details you provide in your user profile.
You can view, edit, or delete your personal information at any time (except your username).
Website administrators can also view and manage this information to help with customer service and order processing.

Your Rights Over Your Data:

If you have an account on our site or have placed an order, you can request:

A copy of the personal data we hold about you .That we delete your personal information from our records.

Please note: we may retain limited data where required by law or for business records (for example, order invoices).

Where Your Data Is Sent:

Visitor comments, contact form entries, or orders may be checked through an automated spam detection service to protect our site and customers from malicious activity.

Food Allergy Information:

All food is prepared in a home kitchen that handles common allergens such as nuts, gluten, dairy, sesame, eggs, and soy.
While we take great care to avoid cross-contamination, we cannot guarantee that any dish is completely allergen-free.
If you have any allergies or dietary restrictions, please let us know when placing your order, and we will do our best to accommodate your needs.

Contact Us:

If you have any questions about this Privacy Policy or your personal data, you can contact us at:
📧 Order@alrayanfood.co.uk
📍 Sherborne, Dorset, United Kingdom